Stride into Health


                                                                              Take the Road to Wellness

 

Postage/Shipping Guide

 

Stride into Health uses Australia Post for its carrier within Australia and Overseas.

 

Below are some guidelines for you. 

 

We dispatch your order on the same day, if we receive it before 1 pm.

 

Orders within Australia:    

·       Delivery within Australia is either via Express Post or Fastway Courier. You will receive an e mail from us once your parcel has been sent and if it will be delivered by Australia Post or Fastway courier. Which way your parcel will be dispatched depends on which is the most expedient.

·         If no one is at home at time of delivery Australia Post will leave a notification so you can pick up your parcel form your local post office.

  

International Orders:  

·        Will be dispatched the same day, if we received it before 1 pm (if no additional shipping cost is required).

·         We will invoice for additional shipping cost (where applicable). Always use a valid e mail address and watch out for e mails from Stride into Health or PayPal regarding additional shipping cost. Orders will be dispatched as soon as payments are made. You can cancel your order anytime within 10 days.  Orders not completed within 10 days will be automatically cancelled and money refunded, minus a $5.00Aud admin fee.

·         All International orders are sent standard air mail and are calculated individually. This way we can give our customers the best possible shipping cost. Here is how it works:

·         You can place your order from our website with PayPal and we will invoice you for additional shipping cost, where applicable (up to 250 grams there is no additional cost). Alternatively, you can place your order via e mail info@strideintohealth.com and we will invoice you the total cost (including shipping) via PayPal. It is important to make sure you use a valid e mail address.     

·         Australia post estimates the approximate delivery time between 4 to 10 working days. Experience has taught us that this might be up to 30 days, depending on customs of the designated country. The US customs for example, due to terrorism threats, has implemented stricter security measures and at times this will impact on the arrival of your goods.    

·         Insurance and tracking is not included. There is no way for us to trace your goods once they have left Australia.   

·           Please Note:  Our flat shipping/handling rate is $10.50 AUD (which will be added automatically to each order via PayPal). The below tables are calculated for additional  shipping cost per weight after  you have placed and paid for your order via PayPal.

 

 

Zone A=NZ, Zone B=Asian Pacific, Zone C= USA, Canada & Middle East, Zone D= Rest of the World


Weight Air Mail 

$ Zone A 

$ Zone B 

$ Zone C 

$ Zone D 

 

Up to 250g

nil

nil

nil

2.00

 

250g – 500g

1.65

4.25

6.75

10.75

 

500g –750g

5.80

9.75

13.50

19.50

 

750g -1000g

10.05

15.25

20.25

28.25

 

1000g – 1250g

14.25

20.75

27.00

37.00

 

1250g – 1500g

18.45

26.25

33.75

45.75

 

1500g – 1750g

22.65

31.75

40.50

54.50

 

1750g – 2000g

26.85

37.25

47.25

63.25

 

Each 500g after

4.40

5.70

8.25

10.95

 

 

 

Other shipping options available for international orders:

Please note that any of the below options will not gurantee you a faster delievery (maybe only by 1 or 2 days). Once your goods have left Australia (usually within 1 or 2 days) it is out of our hands.

 

·         Registered mail: You get proof of posting, and a signature on delivery.  

Additional shipping cost for Registered Post International

 

Registered

$ Zone A

$ Zone B

$ Zone C

$ Zone D

 

Up to 500g

7.40

10.00

12.50

16.50

 

500 to 750g

11.60

15.55

19.25

25.25

 

750 to 1000g

15.80

21.00

26.50

34.00

 

1000 to 1250g

20.00

26.50

32.75

42.75

 

1250 to 1500g

24.20

32.00

39.50

51.50

 

1500 to 1750g

28.40

37.50

46.25

60.25

 

1750 to 2000g

32.60

43.00

53.00

69.00

 



 

·         Express Courier International: The most secure and reliable door to door delivery. Tracking from sender to receiver, signature on delivery. The shipping cost however is expensive. 

 

Additional shipping cost for Express Courier International.

 

Express Courier 

International 

$ Zone A 

$ Zone B 

$ Zone C 

$ Zone D 

 

Up to 500g 

29.30

31.90

36.65

40.30

 

Up to 1kg 

35.60

41.35

48.15

51.85

 

Up to 2kg 

44.50

52.35

58.50 

70.15

 

Up to 3kg 

54.45 

68.10

81.70

91.15

 



 

·       Insurance : coverage against loss, theft or damage of your international parcel, proof of posting secure handling a signature on delivery. The insurance cost will be individually calculated and depends on the product value.

 

·       Please be aware, some countries such as the UK, EU and Canada (to name a few) might charge Customs Fees or import duties on products ordered from overseas. These charges are the customer’s responsibility and are beyond our control. Please contact the relevant government body in your country for more information on these charges. To ease your mind, we have sent internationally for years and have never experienced a custom fee problems.

 

 

We pride ourselves on our customer service, and we will do everything in our power to achieve the fastest, safest and most economocal delivery of your goods.

We take all care, but no responsibility for non-delivery of orders.

 For Information

On our Blog  

click here 

 

On PowerPoints 

Click here

 

On Allergies

click here

 

On Minerals

click here

 

On our E books

click here

 

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For information and guidelines on transport and delivery of your order see our "Shipping" page or click here